Returns

Start a return

Look up your order, choose the pieces you'd like to send back, and we'll reply within 2 business days with return instructions and the address.

Step one

Find your order

Enter your order number and the email address you ordered with — you'll find both on your order confirmation.

Returns are accepted within 14 days of delivery, unworn and with tags attached. Opened beauty oils and perfumes cannot be returned for hygiene reasons. Read the full returns policy, or write to support@alfalah.uk.